FAQ
What is the delivery time?
3-14 business days
Can I cancel or change my order?
If your order has not yet been processed, it’s possible to modify or cancel it. However, once your order has been processed, it can no longer be changed or canceled.
Can i return my order? How?
Do you want to return your order for a refund or replacement? No worries! We have a simple return policy. Go to our Returns Policy page, print and fill out the form, and include it with your return shipment.
I placed an order during the sale. Can I return my order?
Yes, all sale items can be returned. If you want to return items purchased during a promotion, make sure to send back all products if you want to receive a full refund. Want to keep one or more items? No worries. Please note that the order amount will be recalculated based on the products you choose to keep.
Other questions?
If you have any other questions, our team is happy to help. Just send us an email at Support@sarino.dk, and we’ll get back to you as soon as possible.